I am pleased to share our updated archiving and course backup strategies.
1) Long term archives: During the first week of July and last week of January, we will create a long term archive of your entire system (code, database and data). Restoring (accessing) these archives is not fast and can take several days. These archives will be stored for two years. If you need longer retention, please get in touch with me. Likewise, if you don't want us to do this with your data, please let us know.
2) Course based archives: In addition to full system backups, we are in the process of enabling auto backups on a course level for all our Moodle schools. Restoring these courses will be fast, typically within a day or two. These backups will run once per week and we keep one copy. For some customers, enabling this method may not work due to large amount of data in which case you will be contacted by us to discuss options